Pandemic life is now even harder for deaf people. The solutions could benefit everyone.
The first problem: About a month after shelter-in-place orders began in her area, Shaylee Mansfield—an 11-year-old deaf actress in Austin, Texas—posted this video on Twitter.
“I don’t understand my favorite people on Instagram,” she signed. “Why? No captioning!”
Shaylee’s mother, Sheena McFeely, says the new reliance on video chatting during the pandemic has made navigating social and work life far more difficult for those who are deaf and hard of hearing. “It’s now even a bigger issue than it was pre-coronavirus,” she says.
The response: The tech world is scrambling to improve accessibility with live captioning on video products. Google has announced that its video-chatting function, Google Meet, will now include live captioning capabilities that transcribe a conversation within seconds, for example.
Read my lips: Another issue is the impossibility of trying to lip read through face masks. The obvious answer is to wear clear ones but the main producers are struggling to keep up with demand. That’s why many people are now making their own, following instructions on YouTube.
We all win: As these changes are pushed through it's not just the deaf community that they help. Lots of hearing people will benefit from the clarity and connection they provide, too. Read the full story here.
—Tanya Basu
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