USCIS is reminding the public that we offer immigration services that may help people affected by unforeseen circumstances such as natural disasters. Examples of unforeseen circumstances include, but are not limited to, the wildfires in the western United States and the recent building collapse in Surfside, Florida. The following measures may be available on a case-by-case basis upon request:
Note: When making a request, please explain how the impact of unforeseen circumstances, such as a natural disaster, created a need for the requested relief. If you lost all forms of evidence in an unforeseen circumstance, include an explanation in your description and a copy of a police report, insurance claim, or other report, if available, to support your request. Visit our Special Situations page or call us for more information about how we provide assistance to individuals affected by unforeseen circumstances. To learn how to request these measures, call us at 800-375-5283. For people with disabilities: (TTY) 800-767-1833 or (VRS) 877-709-5797. We strongly encourage you to update your address with USCIS to ensure you receive all correspondence and benefits from us in a timely manner and avoid possible delays related to your case. To update your address with USCIS, visit our How to Change Your Address page. Please note that changing your address with the U.S. Postal Service will not change your address with USCIS. Visit our Office Closings page to determine if an office is open and to learn about rescheduling appointments. In particular, if your InfoPass appointment was affected by a natural disaster, you can reschedule your appointment online or by calling the USCIS Contact Center. All Form I-9, Employment Eligibility Verification, requirements remain in place. Those affected by natural disasters should visit I-9 Central for more information on how to complete Form I-9 if an employee's documents are lost, stolen, or damaged. |
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